Refunds will only be authorised if the file we have supplied is found to be faulty and only then if we are notified on the same day. Refunds will not be issued for any of the following:
1 Non-payment from your customer
2 If your customer is selling the car
3 If your customer has not returned from the test drive
4 If you have used a clone tool which then won’t apply the correct checksum
5 Mistaken read file upload to Elite Tuning Ltd
6 File upload during out of office hours and being unable to wait for a return
A false request for a refund will result in immediate exclusion from our website and services.

Every effect will be made to insure that your happy with our services.

The following payment options are available to you in our shop, PayPal & Stripe.

You can pay the invoice amount via the online payment provider PayPal. You must already be registered there or complete registration, identify yourself with your login details and confirm your payment instruction to us. Further information is available when ordering. As a result of our Refund policy (see below), you will abstain from any Paypal refund claim. Stripe You can pay the invoice amount via the online payment provider Stripe.

Refunds will only be authorised if the file we have supplied is found to be faulty and only then if we are notified on the same day. Refunds will not be issued for any of the following:
1 Non-payment from your customer
2 If your customer is selling the car
3 If your customer has not returned from the test drive
4 If you have used a clone tool which then won’t apply the correct checksum
5 Mistaken read file upload to Elite Tuning files
6 File upload during out of office hours and being unable to wait for a return
A false request for a refund will result in immediate exclusion from our website and services.

This Privacy Statement was last modified on February 17th 2020 Privacy Policy. This privacy policy sets out how Elite Tuning uses and protects any information that you give Elite Tuning when you use this website. Elite Tuning committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Elite Tuning may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. WHAT WE COLLECT We may collect the following information  contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers WHAT WE DO WITH THE INFORMATION WE GATHER We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. HOW WE USE COOKIES A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical electronic and managerial procedures to safeguard and secure the information we collect online. LINKS TO OTHER WEBSITE Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. CONTROLLING YOUR PERSONAL INFORMATION You may choose to restrict the collection or use of your personal information in the following ways whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us This email address is being protected from spambots. You need JavaScript enabled to view it. elitetuning.co.uk we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.You may request details of personal information which we hold about you under the EU Data Protection Directive (officially Directive 95/46/EC). If you would like a copy of the information held on you please write to Elite Tuning Ltd, 55A Gorsey Lane, Warrington, WA1 3PR, United Kingdom. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Changes to this Privacy Statement Elite Tuning reserves the right to make changes to this Privacy Statement. Every modification will be published on this page.We encourage you to consult this Privacy Statement regularly, so that you are always aware of the content of the applicable Privacy Statement.